Last Updated: February 15, 2026
Welcome to Calling AI ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Calling AI (the "App"). By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
1.1 Personal Information You Provide
We collect information that you voluntarily provide to us when you register for an account, use the App's features, or contact us for support. This includes your email address for account creation and authentication; your name for personalization; your date of birth, time of birth, and place of birth for astrological calculations and personalized insights; your goals and aspirations for personalized goal tracking and AI coaching; personal reflections through Clarity Map entries and journaling features; and chat conversations with Atlas, our AI coaching feature.
1.2 Information Collected Automatically
When you use the App, we may automatically collect certain information, including device type, operating system, and unique device identifiers; usage data such as features used, time spent in app, and interaction patterns; log data including access times, pages viewed, app crashes, and system activity; and general location based on IP address only. We do not collect precise GPS location.
1.3 Information from Third-Party Services
If you choose to link or sign in using third-party services (such as Apple Sign-In or Google Sign-In), we may receive your name, email address, and profile identifier from those services.
2.1 Core App Functionality
We use your information to generate personalized astrological insights based on your birth data; provide AI-powered life coaching through Atlas; track and manage your goals and milestones; deliver daily personalized cosmic insights; and power the Clarity Map and reflection features.
2.2 Personalization
We customize content and recommendations to your unique profile, tailor the AI coaching experience to your needs and goals, and provide relevant notifications and reminders.
2.3 Communication
We may send you updates about your goals and progress, deliver daily insight notifications (with your permission), respond to your inquiries and support requests, and send important service-related announcements.
2.4 Improvement and Analytics
We use information to understand how users interact with the App, identify and fix bugs and technical issues, develop new features and improve existing ones, and conduct research and analysis to enhance user experience.
2.5 Legal and Safety
We may use your information to comply with legal obligations, enforce our Terms of Service, protect against fraudulent or illegal activity, and ensure the security of our services.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf. These providers are contractually obligated to protect your information, use it only to provide services to us, and delete or return it upon termination of their engagement. Our service providers include Supabase for database and authentication; Anthropic for AI-powered coaching (Claude); Superwall for subscription management; Expo for push notifications; and Apple App Store and Google Play Store for payment processing.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency subpoena).
3.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice in the App at least 30 days before any such transfer takes effect, and you will have the option to delete your account and data before the transfer.
3.4 With Your Consent
We may share your information for other purposes with your explicit, informed consent.
4.1 Where We Store Your Data
Your data is stored securely on servers provided by Supabase, located in the United States. If additional server locations are used in the future, this policy will be updated accordingly.
4.2 How We Protect Your Data
We implement appropriate technical and organizational security measures to protect your personal information, including encryption of data in transit (TLS/SSL) and encryption of sensitive data at rest; secure authentication mechanisms; regular security assessments; access controls limiting employee access to personal data on a need-to-know basis; and secure coding practices and code review.
4.3 Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you via email and in-app notification within 72 hours of becoming aware of the breach. The notification will include the nature of the breach, the data affected, the steps we are taking to address it, and recommended actions you can take to protect yourself.
4.4 Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. After account deletion, we will delete your personal data within 30 days, except for transaction records required for tax and accounting purposes, data necessary to resolve active disputes or enforce existing agreements, and data we are legally required to retain by applicable law, which may be retained for up to 7 years. All retained data will continue to be protected in accordance with this Privacy Policy.
5.1 Access and Portability
You have the right to request a copy of the personal information we hold about you in a commonly used, machine-readable format. We will respond to such requests within 30 days.
5.2 Correction
You have the right to request that we correct any inaccurate or incomplete personal information.
5.3 Deletion
You have the right to request deletion of your personal information. You can delete your account through the App's Settings screen. We will process deletion requests within 30 days.
5.4 Opt-Out of Communications
You can opt out of receiving promotional communications by adjusting notification settings in the App, following unsubscribe instructions in emails, or contacting us directly. Note that you may still receive essential service-related communications.
5.5 Do Not Track
Some browsers have a "Do Not Track" feature. Our App does not currently respond to Do Not Track signals. We will update this policy if we implement Do Not Track support in the future.
This App is designed for users aged 16 and older. We do not target, market to, or knowingly collect personal information from anyone under the age of 16. Since the App collects your date of birth for astrological purposes, we use this information to verify that you meet the minimum age requirement. If we determine that a user is under 16, we will promptly delete their account and associated data.
If you are accessing the App from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission as the legal mechanism for transferring your personal data to the United States. By using the App, you acknowledge and consent to the transfer of your information as described in this section.
The App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through the App before providing them with any personal information.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the categories and specific pieces of personal information we have collected about you over the past 12 months; the right to request deletion of your personal information, subject to certain legal exceptions; the right to opt out of the "sale" of your personal information (note: we do not sell your personal information); and the right to non-discrimination for exercising your privacy rights.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR).
10.1 Legal Basis for Processing
We process your personal data based on consent (when you have given clear, informed consent), contract (when processing is necessary to fulfill our contract with you), and legitimate interests (when processing is in our legitimate business interests and not overridden by your rights).
10.2 Your Rights
Under the GDPR, you have the right to access your personal data; request correction of inaccurate data; request deletion of your data; request restriction of processing; request transfer of your data to another service in a machine-readable format; object to processing based on legitimate interests; and withdraw consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of prior processing.
10.3 Data Protection Contact
For GDPR-related inquiries, you may contact our designated data protection contact at privacy@callingai.app. We aim to respond to all GDPR requests within 30 days.
10.4 Data Protection Authority
You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe your data protection rights have been violated.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you at least 30 days in advance through a prominent notice in the App, an email to your registered email address, and a prominent notice on our website. Your continued use of the App after any changes take effect indicates your acceptance of the updated Privacy Policy. If you do not agree with the changes, you should stop using the App and delete your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Social Fabric Digital
Maryland, U.S.
support@socialfabricdigital.com
privacy@callingai.app (GDPR inquiries)